Cookie Policy

This Cookie Policy explains what cookies are, how we use them, and your options regarding their use when you visit our website.

What are cookies?

Cookies are small pieces of text files that are stored on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

How do we use cookies?

We use cookies on the Website for a variety of reasons, including:

  • To improve your browsing experience by remembering your preferences.
  • To gather anonymous statistical information about how users navigate and use the website.
  • To serve personalised content and advertising to you based on your browsing behavior on the Website and other websites.

What type of cookies do we use?

We use the following types of cookies on the Website:

Necessary cookies

It is required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies

Help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics cookies

These cookies allow us to analyze how users use the Website, including which pages they visit most often and whether they encounter error messages from those pages. We use this information to improve the Website and ensure that it is functioning properly. Analytics cookies are usually set by third-party analytics tools and services we use on the Website, such as Google Analytics. You can opt out of these cookies by following the instructions provided by the relevant third-party analytics tool or service provider.

Essential cookies

These cookies are necessary for the Website to function properly, and they cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website may not work without them.

Performance cookies

Used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertising cookies

These cookies are used to serve personalized content and advertising to you based on your browsing behaviour on the Website and other websites. They may be set by us or by third-party advertising networks we work with. Advertising cookies are often set by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

We incorporate CookieYes on our website for GDPR compliance. CookieYes helps us to provide a cookie banner and consent management solution for our website visitors.

How do you control cookies?

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

To learn more about how to manage and control cookies, please visit the following websites:

https://www.aboutcookies.org/

https://www.allaboutcookies.org/manage-cookies/

Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

Contact us

If you have any questions or concerns about our use of cookies, please contact us at lightwoods_house@sandwell.gov.uk

This cookie policy was last reviewed on 22 March 2024.